The MacDeskBlog

8 June 2005

Help me help you

Filed under: MacDesktops, blog entry, site maintenance — Ryan Walker @ 1:10 pm

There’s a bug in the site right now, and I can’t reproduce the problem in order to find the bug.

Symptom
You submit some request and never get a response from the server.

What to do
Use the email link at the top of the MacDesktops home page (”Let me know”) to tell me exactly what you were trying to search for, and to send me the URL which appears in your browser when it’s not getting any response. To help me the most, your email should include:
1. The full, ugly URL.
2. Which fields you entered things into.
3. What you entered into those fields.
4. Which browser you are using, including version number.
5. Which operating system you are using, including version number.

Hopefully, a couple of those emails will enable me to reproduce the problem and squash the bug.

Thanks for your help,

Ryan

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