Netflix: Requests and Suggestions
Netflix: Requests and Suggestions
Hey,
My wife and I share a queue and we frequently have problems where we’ll get three of my movies at home and none of hers. It can really gum up our queue. Sometimes, I have to send one or more of the movies back and put it BACK INTO OUR QUEUE for another chance to watch it. Other times, when we’re trying to catch up on TV series, we’ll end up receiving the discs out of order (blame the USPS) when we’d really rather have our next movie arrive in lieu of having two discs from the TV show at the same time.
It would be really great if you provided a way for us to have separate queues. That way, we’d always be assured of having something to watch when one of us is out of town, and we’d never get frustrated by looking at Disc 4 when Disc 3 is still en route.
Oh, and related to this, when you combine my love of serious anime like Akira and Princess Mononoke with my wife’s love of Adam Sandler and Will Ferrell comedies, you end up making horrible movie recommendations which neither of us like, such as Pokemon and Paddington Bear. I really think you’d give us better recommendations if you tracked us separately.
I’m really hope that you implement this. It would eliminate all of the frustrations which we currently have with Netflix and keep us from switching to Amazon Unbox, Comcast PPV, or iTunes movie store.
Thanks for your consideration,
Ryan


For anyone out of the Netflix loop, this is in response to this letter which Netflix sent out on June 18th.
Important News Regarding Netflix Profiles
Dear Ryan,
We wanted to let you know we will be eliminating Profiles, the feature that allowed you to set up separate DVD Queues under one account, effective September 1, 2008.
Each additional Profile Queue will be unavailable after September 1, 2008. Before then, we recommend you consolidate any of your Profile Queues to your main account Queue or print them out.
While it may be disappointing to see Profiles go away, this change will help us continue to improve the Netflix website for all our customers.
If you have any questions, please go to http://www.netflix.com/Help?p_faqid=3962 or call us anytime at 1 (888) 638-3549. We apologize for any inconvenience.
- The Netflix Team
Comment by Ryan Walker — 20 June 2008 @ 9:49 am
Sweetness!
You spoke, and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are.
We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint, you.
-Your friends at Netflix
Comment by Ryan Walker — 30 June 2008 @ 1:26 pm
I was thinking of using an outfit called Esxclusive Construction Co. but after reading The MacDeskBlog of AJune 27, 2005 I am no longer interested in that firm if it is the same firm. Where were they locazated? Where was the job? I am talking to someone with a telephone number of 718-795-7992. Are we speaking about the same people?
Comment by Raymond Sussman — 20 August 2008 @ 8:28 am
The Exclusive Construction I used is operated by Ken Woon in Pleasanton, CA. My job was in Berkeley.
Comment by Ryan Walker — 20 August 2008 @ 8:39 am